RETURN POLICY

At NYDK, we strive to ensure our customers are completely satisfied with their purchase. If for any reason you are not satisfied with your order, we offer a straightforward return policy to make the process as easy as possible.

ELIGIBILITY FOR RETURNS

Items must be returned within fourteen[14] days of the puchase.

Items must be in their original condition, unused, unwashed, and with all original tags and packaging intact.

Proof of purchase is requied for all returns (receipt, order confirmation, etc.)

RETURN PROCESS

Contact our Customer Service Team to initiate the return.

Provide your order number and details of the item(s) you wish to return.

Our customer service team will provide you with a Return Merchandise Authorization (RMA) number and return instructions.

Pack the item(s) securely in the original packaging (if possible), include all paperwork, parts, and accessories.

Clearly write the RMA number on the outside of the package.

NON-RETURNABLE ITEMS

Items marked as "final sale" or "non-refundable" at the time of purchase.

DAMAGED or DEFECTIVE ITEMS

If you receive a damaged or defective item, please contact us immediately with photos and details of the issue. we will work with you to resolve the issue promptly, including providing a replacement or issuing a refund.

DELIVERY CHARGES

Customers are responsible for return delivery cost unless the return is due to an error on our part (e.g., wrong item delivered, defective item).

REFUNDS

Once we receive and inspect the returned item(s), we will process your refund within seven[07] business days.

Refunds will be issued to the original method of payment.

EXCHANGES

If you wish to exchange an item, please follow the return process and place a new order for the desired item(s) subject to approval.

NYDK.

Thank you for shopping with NYDK. We appreciate your business and we are here to hep if you have any issues with your purchase.